Privacy Policy

Who I Am

Northbound Coaching is operated by Mark Hunt.

If you have any questions about this privacy notice or how your information is handled, you can contact:

Email: mark@northboundcoaching.co.uk

What Information I Collect

When you contact me or book a conversation, I may collect:

• Your name
• Your email address
• Any information you choose to provide in a contact or booking form
• Notes relating to coaching enquiries, appointments, and our work together

I only collect information that is relevant to providing coaching services and responding to enquiries.

By submitting the booking form, you agree that Northbound Coaching may use the information you provide to respond to your enquiry and arrange appointments. 

Your information will be handled in accordance with the Privacy Policy.

How I Use Your Information

I use your information to:

• Respond to enquiries
• Arrange and manage appointments
• Communicate with you about coaching services
• Maintain records relating to our coaching work

I do not sell, rent, or share your information for marketing purposes.

Lawful Basis for Processing

Under UK GDPR, I process your information on the basis of:

• Legitimate interests – to respond to enquiries and provide coaching services.
• Contract – where information is necessary to arrange or deliver coaching services you have requested.

How Your Information Is Stored

Information is stored securely using reputable service providers such as email, booking, and website hosting services.

Reasonable steps are taken to protect personal information from loss, misuse, or unauthorised access.

How Long Information Is Kept

If you make an enquiry but do not become a client, your information will normally be deleted within 12 months unless there is a legitimate reason to retain it.

If you become a coaching client, information may be retained for an appropriate period after our work concludes for administrative, legal, or professional purposes.

Sharing Information

Your information will not be shared with third parties unless:

• You have given permission.
• It is required by law.
• It is necessary to protect someone from serious harm.

Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where appropriate.
• Object to certain types of processing.
• Request restriction of processing in certain circumstances.

To exercise any of these rights, please contact me using the details above.

Website Analytics and Cookies

This website may use essential cookies and basic website analytics to help understand how the website is used.

You can control cookies through your browser settings.

Changes to This Privacy Notice

This privacy notice may be updated from time to time. The latest version will always be available on this website.